Answers 24/7
Guests ask about check-in, breakfast, parking, directions and house rules. The chatbot answers in seconds, at night and over the weekend too.
Guests ask non-stop. The front desk can sleep.
A chatbot for the website of a hotel, guesthouse, apartments or cabins by the sea. It answers guests 24/7 from your rate card and house rules, and passes questions about specific dates to the front desk. 349 PLN / month, live in 48h.
- 48h setup
- No annual contract
- Polish and English
Key facts
- 349 PLN / month, setup in 48h, no annual contract — you pause the subscription off-season.
- Answers 24/7 in Polish and English (German on request).
- Knows your property — answers from your rate card, house rules and FAQ. It does not invent.
- Takes over the recurring questions about directions, hours, parking and prices, so the front desk can look after guests.
- Works on WordPress, Wix, Squarespace and on a static site — one JavaScript snippet.
This is what a conversation looks like
The assistant does not send guests to a contact page. It answers with what your house rules and rate card say, and when a question goes past the knowledge base, it says so.
-
Hello, we arrive on Saturday after 10 PM. Is such a late check-in possible?
-
Yes, the front desk is open around the clock in season. Please note your approximate arrival time in the booking so the night porter has the key ready.
-
And will we make it to breakfast if we get up late?
-
Breakfast is included and served until 10:30. After that there is coffee and tea at the front desk.
What it does not do
- it does not confirm a booking or a price for you
- it does not guess when something is missing from the knowledge base
- it does not log in to your accounts and sends nothing without the front desk
The full guide to choosing one: AI chatbot for a hotel.
- “What time is check-in and how much does early arrival cost?”
- “Can we bring a medium-sized dog to a room with a balcony?”
- “How do I get here by public transport from the airport?”
- “Is breakfast included and how late can I have it?”
- “We have an electric bike. Is there a secure place to leave it?”
- “Is the beach sandy and how far is it from the hotel?”
What it can do
Knows your property
Configured against your FAQ, house rules, rate card and tone of voice. It does not answer generically — it answers like a receptionist.
Captures enquiries
When a guest asks about a booking for specific dates, the chatbot forwards the enquiry with its context to the front desk inbox.
Works everywhere
WordPress, Wix, Squarespace, a static HTML site. You paste a single snippet into the footer.
How it works
-
Consultation
Free 30 minutes: you show the property, I check whether a chatbot has anything to do here.
-
Knowledge base
You give me the FAQ, the rate card and the house rules - a Google Doc or a PDF is enough.
-
Live in 48h
I configure the assistant and test it against 30 typical guest questions.
-
You paste the snippet
One fragment in the footer of your site and the assistant starts answering.
The same questions come back all season: check-in, parking, the dog, breakfast. The front desk answers them for the tenth time that day instead of looking after the guest at the counter. That is a job for an assistant.
One plan, no add-ons
The price is final. I do not charge extra for a second language, for editing the knowledge base, or for the setup.
Standard
The only plan349 PLN / month
First month payable at activation. Configuration included.
- 24/7 answers in Polish and English
- Configured for your property (FAQ, prices, tone)
- Enquiry capture - questions go to the front desk
- Works on WordPress, an HTML site, or as a standalone link
- Live within 48h of handing over the knowledge base
What is included
- Configuration based on your FAQ, rate card and house rules
- Polish and English (German on request, at no extra charge)
- Enquiry capture - booking questions go to the front desk by email
- A snippet to paste into the footer (WordPress, HTML, Wix, Squarespace)
- Monthly transcript review - I point out what to add to the knowledge base
- Email support within 24 hours
Frequently asked questions
Does the chatbot book rooms?
Not on its own — it forwards the enquiry with its context (dates, guest count, preferences) to your email. The front desk decides on price and availability.
What languages does it answer in?
Polish and English by default. German on request. A guest writes in their own language, the chatbot detects it and replies in kind.
What if the chatbot does not know the answer?
It says plainly that it does not know and asks for an email or gives the front desk number. It does not make things up.
Can I switch it off out of season?
Yes. You pause the subscription, the snippet stays on the site, the chatbot stops answering. You come back for the season and I unlock it in a day.
What else I do for properties
Review Monitor A daily 8 AM digest of Booking and Google reviews with today's actions. from 149 PLN / month Hotel Price Monitor Competitor rates from your area every morning, alerts on big moves. from 299 PLN / month Websites A property website that loads on a phone from the beach and leads to a booking. from 2,000 PLN
Contact
Tell me what you need
Leave your contact details and write in two sentences what you want to build. I will reply within 24 hours. No pressure and no obligation.